How is your work impacting others? Here’s the simple answer: you don’t really know for sure. We might have metrics — profit margins, Google analytics, retweets — but that’s reach, not impact. How is what you do really connecting to other people, changing them and affecting them on a heart level? Part of the reality of living in the liminal space of creativity means learning that while we’re all connected, most of those connections are invisible. That’s something Benjamin Von Wong understands quite well.